1. Please submit your money-back guarantee request via our returns portal.
2. Once your money-back guarantee request has been reviewed and approved, we will send you a Royal Mail return label by email.
3. Send your product back to us – we specifically need the cardboard package and all blister packs, even if they are already empty.
4. As soon as we have received the returned items in full, we will arrange a refund of the purchase price.
Please note that the cost of return shipment will be deducted from your refund total.